KVKK AND PRIVACY POLICY

CUSTOMER INFORMATION ON THE PROTECTION OF PERSONAL DATA

Data Controller; Winken Kimya Kozmetik Industrial Cleaning Materials İth. Ihr. Singing. Trade Ltd. Sti. (Address: Kızılırmak Mahallesi 1443. Street 25B No:131 Çankaya/Ankara), Website: www.winken.com.tr, Email: info@winken.com.tr, Mersis No: (8111351854000000), Protection of Personal Data No. 6698 Pursuant to the Law (hereinafter referred to as "KVKK") and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Obligation to Clarify (hereinafter, it will be referred to as the "Communiqué"), for the purpose of informing our customers about the procedures and principles to be followed in the protection of their personal data in their relations with our institution. This lighting text has been edited and announced.

Article 10 of the KVKK: “During the acquisition of personal data, the data controller or the person authorized by him/her; It is obliged to provide information on the identity of the data controller and its representative, if any, for what purpose the personal data will be processed, to whom and for what purpose the processed personal data can be transferred, the method and legal reason for collecting personal data, and other rights listed in Article 11.

Basic Definitions in the Law

Personal Data: Any information relating to an identified or identifiable natural person.

Processing of Personal Data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system, It is all kinds of operations performed on data such as classification or prevention of use.

Data Controller: It is the natural and legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. Within the scope of this text, the data controller is Winken Kimya Kozmetik Industrial Cleaning Materials İth. Ihr. Singing. Trade Ltd. Şti.

Data registration system (VERBIS): It is the registration system in which personal data is processed and structured according to certain criteria.

Explicit Consent: Consent about a specific subject, based on information and expressed with free will.

Board: Refers to the Personal Data Protection Board.

Personal Data Regarding Customers

Our institution can process personal data regarding customers in line with the purposes and processing conditions specified in this text. The personal data subject to processing are:

Identity Data: Name, surname, parents' name, date of birth, TR identity number, gender, marital status, identity card serial-sequence no, nationality information, passport information, duty and title information.
Contact Data: Telephone number, e-mail address, address information, internal company contact information (company phone number, extension phone number, corporate e-mail address, registered e-mail address).
Financial Data: Bank IBAN number, fee and details, debt information.
Visual and Audio Data: Photographs and camera recordings of real persons.
Other Data: Invoice-Note-Check Information, Order Information, shopping history information, credit card information, voice recordings, ip address information, website entry-exit records, handwriting and signature, tax office information (personal firms), request and complaint information.

Winken Kimya Kozmetik Industrial Cleaning Materials İth. Ihr. Singing. Trade Ltd. Şti.'s Purpose of Processing Personal Data

Within the scope of Article 10 of KVKK and Article 5 of the Communiqué, personal data of customers can be processed in accordance with the processing conditions specified in Article 4 of KVKK:

Fulfilling its obligations under the sales contract,
Ensuring the legal and commercial security of persons who have a relationship with our institution,
Informing about the changes that may occur in the sales conditions,
Resolving customer requests and complaints and processing data access or correction requests,
Arranging all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper media,
Execution of contract processes within the scope of the Code of Obligations, the Commercial Code and all other legislation,
Execution of online sales over the internet and sales over the phone,
Fulfilling legal obligations and exercising the rights arising from the current legislation,
Providing information to authorized persons, institutions and organizations,
Execution of emergency management processes,
Conducting communication activities,
Execution of accounting and financial affairs,
Organization and event management,
Execution of information security processes,
Carrying out storage and archiving activities,
Ensuring physical space security.

Method and Legal Reason for Personal Data Collection

Personal data is obtained directly from the person concerned, third parties and legal authorities during the establishment of a legal relationship. In this context, personal data is collected verbally, in writing or electronically through contracts, electronic mail, telephone, internet, and written or verbal communication channels with our Company.

Pursuant to the provision in Article 5 of the KVKK, personal data cannot be processed without the explicit consent of the person concerned. As an exception, the law states the cases in which explicit consent is not required. Provided that there is a clear provision in the law and it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, it is necessary for the company to fulfill its legal obligations, It has been made public by the data subject itself, Data for the establishment, exercise or protection of a right Personal data may be processed by our company without seeking explicit consent, provided that the processing is compulsory, provided that it does not harm the fundamental rights and freedoms of the data subject, and if data processing is necessary for the legitimate interests of the data controller.

Winken Kimya Kozmetik Industrial Cleaning Materials İth. Ihr. Singing. Trade Ltd. Şti. to continue its activities, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK, and in line with the principles and procedures stipulated by other relevant legislation, in order to fulfill the legal obligations and to achieve the purposes specified in this Clarification Text. processed for reasons.

To Whom Personal Data Can Be Transferred And For What Purpose

Provided that adequate and effective measures are taken in accordance with the security and confidentiality principles set in the legislation in order to ensure the realization of the personal data of the customers, the data transfer and processing conditions specified in Articles 8 and 9 of the Law and the purposes listed above; With suppliers, shareholders, authorized dealers, private legal persons from whom services are provided (audit, event and organization, law, etc.), independent audit institutions, financial institutions, domestic and foreign business partners, especially direct and indirect affiliates, domestic and international Storage, archiving, information technology support (server, hosting, program, cloud computing) can be shared and transferred with legally authorized public institutions.

The personal data shared about the customers are the customer number, customer title, customer address, customer contact number, customer e-mail address, customer identification information created while registering in the system.

Retention Period of Personal Data

In accordance with the provisions of the KVKK, your personal data processed for the purposes specified in this “Informative Text on the Processing of Personal Data” disappears when the purpose that requires processing in accordance with Article 7/f.1. When the expiration period expires, your personal data will be deleted, destroyed or anonymized and continued to be used by us in accordance with the Personal Data Retention and Destruction Policy.

Rights of the Relevant Person

Relevant person, Learning whether his personal data is processed, Requesting information if his personal data has been processed, Learning the purpose of processing personal data and whether they are used in accordance with its purpose, Knowing the third parties to whom personal data is transferred in the country or abroad, In case of incomplete or incorrect processing of personal data to request their correction, to request the deletion or destruction of personal data in the event that the reasons requiring its processing have disappeared, although they have been processed in accordance with the provisions of the KVKK and other relevant laws, Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, In case of any damage due to unlawful processing of personal data, the right to compensate for the damage. have the right to lep.

Exceptions to the Right of Application

Pursuant to the 28/2 provision of the KVKK, it will not be possible for the persons concerned to benefit from the rights specified in Article 11 of the KVKK, except for the right to demand the compensation of the damage in the following cases.

Personal data processing is necessary for the prevention of crime or for criminal investigation,
Processing of personal data made public by the person concerned.

Application Method and Form

The person concerned will be able to make their applications regarding the rights listed above in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles to the Data Controller. At the same time, a written statement to be made to info@winken.com.tr.tr, which is the company e-mail address, will evaluate the request and return as soon as possible.